Staff Social Worker – Philippines


Position Title : Staff social worker

Duty station : IOM Country Office in the Philippines (Cotabato City)

Classification: General Service Staff, G-5

Type of appointment: Special Short Term Graded, until December 31, 2022 with possibility of extension

Estimated start date: As soon as possible

Closing Date : August 6, 2022

Established in 1951, IOM is a sister organization to the United Nations and, as the lead UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does this by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Both internal and external candidates are eligible to apply for this position. For vacancy purposes, internal candidates are considered first-tier candidates.

The context:

Under the general supervision of the Chief of Mission (CoM) in Manila, the direct administrative supervision of the Head of Sub-Office and the technical supervision of the National Staff Advisor, the successful candidate will be responsible for the following:

Main functions / Responsibilities:

  • Provide case management services to support IOM Philippines Country Office staff and dependents. This will include an assessment, confidential one-to-one sessions, group sessions and established referral pathways to IOM services and local and national services as appropriate.
  • Establish and strengthen local referral mechanisms to ensure staff are aware of resources and services, especially in times of crisis.
  • Coordinate and strategize with National Staff Advisor.
  • Assist with initial assessments/prioritization of personnel who may be in crisis situations and require referral pathways for emergency psychological and/psychiatric support with IOM Philippines.
  • With the support of the National Personnel Advisor, assist in providing training as required on relevant topics including but not limited to stress management, emotional processing and work-life balance.
  • Increase staff awareness and support through the dissemination of culturally and gender appropriate psycho-educational materials.
  • In coordination with the National Staff Advisor, support the development of a peer support network for the IOM Philippines humanitarian community.
  • In coordination with the National Staff Advisor, implement prevention initiatives, e.g. prepare for critical incidents through outreach and mapping of existing services.
  • Coordinate with the Security Officer to include provisions for creating pathways to services addressing the psychosocial needs of staff during emergencies and following critical incidents in country office security plans.
  • Prepare reports, case notes and perform other administrative duties in a professional manner.
  • Undertake business trips if necessary.
  • Perform other assigned duties.

Qualifications and experience required


  • Bachelor’s degree in social work, psychology, counseling or other mental health profession with at least three years of relevant work experience.
  • High school diploma with five years of relevant work experience.
  • Additional training or certifications in related areas, such as alcohol and drug addiction, stress management, critical incident stress management, cross-cultural communication, conflict resolution, trauma, etc. will also be considered.


  • Experience with other UN agencies, international humanitarian organizations or employee assistance programs considered essential.
  • Experience in a range of related areas, such as alcohol/substance abuse, stress management, critical incident stress management, cross-cultural communication, conflict resolution, trauma, etc. will also be considered.


  • Proficiency in MS Office and web applications.
  • Excellent communication, interpersonal and writing skills.
  • Good analytical and problem solving skills.


English and French are the working languages ​​of the UN Secretariat. For this post, fluency in English is required. Knowledge of a second official UN language is desirable.


Accredited universities are those listed in the UNESCO World Higher Education Database (

Required Skills

The candidate must demonstrate the following values ​​and skills:

Values – all IOM staff members must respect and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and Transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a calm, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Basic skills – behavioral indicators level 1

  • Teamwork: Develops and promotes effective collaboration within and between units to achieve common goals and maximize results.
  • Delivering Results: Produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed results.
  • Manage and share knowledge: constantly seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for the achievement of organizational priorities and takes responsibility for own actions and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex topics in an informative, inspiring and motivational way.

The IOM Competency Framework is available here link. Competencies will be assessed during a competency-based interview.


Any offer made to the candidate in relation to this vacancy announcement is subject to confirmation of funding.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and clearances by the relevant government, if applicable.

Only candidates residing either in the country of the duty station or in a neighboring country within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residence in the country of the duty station, or in the neighboring country within commuting distance, and a work permit, as applicable.

The position involves on-site and/or off-site work (or a combination of both). The working modality will be discussed in more detail during the interviews if the candidate is available to work onsite and/or offsite.

How to register

For an application to be considered valid, IOM will only accept applications that must include a cover letter (no more than one page), a curriculum vitae outlining the required education and experience, and a completed IOM Personal History Form. To access the form, go to link (four pages).

Interested candidates are invited to submit their applications via not later than August 6, 2022. Job title and SVN number (SVN 2022 022 – Staff Welfare Assistant) must be specified in the SUBJECT field.

Only selected candidates will be contacted.


About Author

Comments are closed.